Select the affected app and click Clear cache. Go to Settings > Applications > Manage Installed Applications. Fix App-Related Glitchesĭoes your Fire TV Stick often get stuck on a black screen when you launch a particular app? It could be due to some temporary snag with the app clearing its cache may restore the app to normalcy. You should also read our comprehensive guide on fixing internet connectivity problems on your router. Finally, connect the Fire TV Stick to another network and see if it boots past the black screen. We also recommend power-cycling your router-especially if other devices also can’t establish a connection with the router. Additionally, check that you still have an active internet plan/subscription. To fix this, ensure your Wi-Fi router is powered on and transmitting data. This particularly happens when you’re setting up the Fire TV Stick for the first time. The Fire TV Stick may sometimes go blank if it’s unable to establish a connection with Amazon’s server.
In that case, you need to get your TV fixed. Should other devices also fail to work correctly on the port, this means that your TV’s HDMI port is damaged. If your TV has one HDMI port, plug another device into the port and check if it works. You could also try inserting the Fire TV Stick into another HDMI port on your TV. Using the extender also prevents performance glitches such as the black screen issue. It helps to improve signal reception from the remote and optimizes Wi-Fi connection. Upon successful uninstallation, you can now install or download Bedrock by opening the Microsoft Launcher to start the process. Amazon recommends connecting the Fire TV Stick to your TV with the HDMI extender.
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